Customer Service(F)-2

• Business Type: Company
• Location: Basundhara
• Qualification: +2 Passed
• Working Hours: Part Time(2Am-5Pm)
• Salary: Negotiable
• Weekly Off: Once a week

Responsibilities:

• Respond promptly to customer inquiries and concerns via phone, emails, or chat.
• Resolve customer issues and complaints effectively and efficiently.
• Manage high volumes of inbound and outbound calls.
• Maintain accurate records of customer interactions and transactions.
• Provide up-to-date product and service information to customers.
• Upsell products and services to customers when appropriate.

Requirements:

• Strong communication skills
• Problem-solving skills
• Attention to detail
• Multitasking ability
• Technical skills/Computer Knowledge1