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Front Desk

Gongabu
Fri 28 Feb, 2025
Customer Service & Support

Job Description

Key duties and responsibilities include:
  • Greeting and welcoming guests: Providing a warm and friendly welcome to all visitors upon arrival. 
     
  • Answering phone calls: Receiving and directing incoming calls to the appropriate person or department. 
     
  • Managing mail and packages: Receiving, sorting, and distributing incoming mail and packages. 
     
  • Scheduling appointments: Booking meetings and appointments for staff members. 
     
  • Providing customer service: Addressing guest inquiries, resolving issues, and ensuring a positive customer experience. 
     
  • Office administration: Maintaining the cleanliness and organization of the reception area. 
     
  • Directing visitors: Guiding guests to the correct office or meeting room. 
     
  • Handling basic administrative tasks: Managing printing, faxing, and copying documents. 
     
  • Maintaining office supplies: Monitoring inventory and ordering necessary supplies 
     
  • Emergency response: Responding to emergencies in a timely and appropriate manner 
     
Required skills:
Excellent communication skills (verbal and written), Strong customer service orientation, Ability to multitask and prioritize tasks, Professional demeanor and positive attitude, and Proficiency with office software and technology. 
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Job Overview

No. of Vacancy

1

Job Category

Customer Service & Support

Working Hours

09:00 am - 05:00 pm

Job Level

Entry Level

Education Level

12 pass

Experience Required

None

Salary

Rs. 16000 - Rs. 20000

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