Position: Customer Service Representative (CSR)

Working Time: 9:00 AM – 6:00 PM (Day Shift)

Location: Basundhara, Tokha-5, Kathmandu

No. of Vacancies: 2

Gender: Female

Holiday: 1 Day Off Per Week

Qualification: 12 Passed

Industry: E-commerce / Online Store

Job Responsibilities:

• Make and receive customer calls
• Deal with customers and handle inquiries
• Explain products and services to customers
• Reply to customer messages on various platforms
• Provide customer support and maintain good customer relationships
• Assist with daily customer service operations

Requirements:

• Ability to communicate and deal with customers confidently
• Experience is preferred
• Freshers can also apply if they are smart, talented, and quick learners
• Basic computer knowledge
• Good communication skills
• Presentable and customer-friendly personality

Benefits:

• Snacks provided
• Weekly 1 day off
• Full-time position
• Opportunity to grow in the e-commerce industry