Job Title: Customer Support Executive

Location: Bafal, Kathmandu

Industry: E-commerce / Retail Operations

Employment Type: Full-Time

No. of Vacancies: 3 (Female)

Educational Qualification: Minimum 12 Passed

Experience Required: Candidates with prior work experience in any field preferred

Key Responsibilities

• Process and manage online orders for furniture and decorative products.
• Pack products accurately and prepare them for dispatch.
• Generate bills and invoices as required.
• Maintain order records and perform data entry tasks.
• Communicate with customers regarding orders and delivery updates.
• Coordinate with internal teams to ensure timely order processing.
• Handle customer inquiries in a professional manner.

Requirements

• Minimum 12 Passed.
• Basic computer knowledge and data entry skills.
• Good communication and customer handling abilities.
• Active, responsible, and detail-oriented personality.
• Prior work experience in any field will be an advantage.
• Ability to work efficiently in a fast-paced environment.

Working Hours

• 10:00 AM – 6:00 PM

Salary & Benefits

• Salary: Negotiable
• Saturday Off