• Position: Receptionist / FDO / Admin Assistant
• Location: Manamaiju, Kathmandu
• Working Hours: 9:30 AM – 5:30 PM
• Weekly Off: Saturday
• Leave: 14 days annual leave as per Nepal Labour Law

Job Responsibilities

• Handle walk-in customers professionally and provide front desk support.
• Prepare and manage daily bank cash deposits and ensure timely deposit reconciliation.
• Assist customers with inquiries regarding internet packages, billing, renewals, account status, and company services.
• Receive and respond to customer inquiries in a courteous and professional manner.
• Perform general front desk and administrative duties as assigned.

Requirements

• Previous experience in a similar role.
• Basic computer skills.
• Good knowledge of MS Excel and MS Word.
• Excellent communication skills in both Nepali and English.
• Pleasing personality with a professional appearance.
• Strong customer relationship and customer service skills.
• Responsible, organized, and able to work effectively in a team.